Frequently asked questions.
Here are some of the most common questions we’re asked by occupational therapists. If you can’t find an answer here, please contact your nearest distributor or Glide directly.
Can I buy a product directly from Glide?
Yes, but we recommend using our network of authorised distributors nearest to you.
Click here to find your closest distributor.
Do you offer test rides?
You can request a product demonstration from your local distributor. Please note that your distributor may not stock all models.
Can I customise a wheelchair?
Yes, Glide offers almost unlimited options to tailor wheelchairs for unique requirements and personal tastes.
I have a query about an order. Who do I contact?
For any queries relating to your order, contact the distributor where the order was placed.
How often should a wheelchair be serviced?
We recommend that your wheelchair is serviced by an authorised distributor every year.
Should power wheelchair batteries be charged every day?
Yes, we advise charging the batteries every night, regardless of their use during the day. It’s also very important to fully charge a power wheelchair before first use. Charging the batteries every night prolongs their ability to hold power.